TERMS AND CONDITIONS OF NEXORA OÜ

These Terms govern the use of this Website and any related agreement or legal relationship with the Owner in a legally binding way. Capitalised terms are defined in relevant sections of this document. The User must read this document carefully.

1. GENERAL INFORMATION

• These Terms apply to all Users regardless of their status as Consumers or Business Users unless otherwise stated.

• Users must review these Terms regularly to ensure awareness of any changes.

2. TERMS OF USE

• By accessing or using this Website, Users agree to comply with these Terms and all applicable laws and regulations.

• Additional terms may apply to specific services or sections of the Website and will be indicated where relevant.

• Use of this Website is conditional upon full acceptance of these Terms without modification.

3. WEBSITE CONTENT

• All content on this Website is owned or licensed by the Owner.

• The Owner strives to ensure all content is accurate, up-to-date, and lawful.

• Users may not copy, download, distribute, modify, or create derivative works unless expressly permitted.

• Content may only be used for personal and non-commercial purposes where stated.

• Statutory copyright exceptions and limitations remain unaffected.

4. ACCESS TO EXTERNAL RESOURCES

• The Website may contain links to third-party resources. The Owner has no control over and accepts no responsibility for such resources.

• Access and use of external resources are subject to the applicable terms and conditions set by third parties.

5. ACCEPTABLE USE

• Users must use the Website only for lawful purposes and in ways that do not infringe the rights of others.

• Prohibited uses include violating any applicable laws, sending unsolicited communications, uploading malicious software, or engaging in abusive behavior.

• The Owner reserves the right to restrict or terminate access for violations of these Terms.

6. USER RESPONSIBILITIES

• Users are responsible for ensuring that all information they provide is accurate, complete, and up-to-date.

• Users must safeguard their login credentials and immediately report any unauthorized use.

7. LIABILITY AND INDEMNIFICATION

• To the maximum extent permitted by applicable law, the Owner disclaims liability for any damages arising from the use or inability to use the Website or its content.

• This includes, but is not limited to, indirect, incidental, or consequential damages.

• Users agree to indemnify and hold harmless the Owner from any claims resulting from their use of the Website, violation of these Terms, or infringement of any third-party rights.

8. WARRANTIES DISCLAIMER

• The Website is provided on an "as is" and "as available" basis.

• The Owner makes no warranties or representations, express or implied, regarding the Website's functionality, content accuracy, or availability.

• No warranty is created by any advice or information provided by the Owner, whether oral or written.

9. SERVICE INTERRUPTIONS

• The Owner may temporarily suspend the Website for maintenance, updates, or technical issues.

• The Owner is not liable for unavailability due to circumstances beyond their control, including force majeure events.

10. SERVICE RESALE

• Users may not resell or commercially exploit the Website or any portion thereof without express written consent from the Owner.

11. PRIVACY POLICY

• Users should refer to the Website's Privacy Policy to understand how their personal data is handled.

• By using the Website, Users consent to the collection and use of their data in accordance with the Privacy Policy.

12. INTELLECTUAL PROPERTY

• All intellectual property rights related to the Website and its content remain with the Owner or its licensors.

• Trademarks, logos, and service marks displayed on the Website are the property of the Owner or third parties.

13. CHANGES TO TERMS

• The Owner may update these Terms at any time. Continued use of the Website signifies acceptance of the updated Terms.

• If changes materially affect User rights, notice will be provided through appropriate channels.

14. CONTRACT ASSIGNMENT

• The Owner may transfer or assign its rights and obligations under these Terms. Users may not do so without prior written consent.

15. GOVERNING LAW AND JURISDICTION

• These Terms are governed by the laws of the jurisdiction where the Owner is based, without regard to conflict of laws principles.

• Disputes shall be resolved by the courts located in the Owner's place of establishment.

• Users from jurisdictions with mandatory consumer protection laws will not be deprived of such protections.

16. SEVERABILITY

• If any provision of these Terms is deemed invalid, the remaining provisions shall remain in full effect.

• The invalid provision will be interpreted in a way that best reflects the original intent and is enforceable under applicable law.

17. TERMINATION

• Either party may terminate the agreement at any time by providing written notice. In the event of termination, the User must cease all use of the Website and destroy any materials obtained.

• Refunds, if applicable, will be determined at the sole discretion of the Owner and in accordance with any applicable refund policy or legal requirements.

• Breach of these Terms by the User may result in immediate termination without notice or refund.

18. REFUND POLICY

• All payments made to the Owner are non-refundable unless expressly stated otherwise.

• If the User cancels a project after commencement, the Owner may, at its sole discretion, issue a partial refund based on the portion of work completed up to the date of cancellation.

• The initial project deposit is non-refundable.

• No refunds shall be issued for work that has been completed and accepted by the User.

19. CANCELLATION POLICY

1. Project Cancellation by the Client
The Client may cancel a project at any time by providing written notice to Nexora OÜ. Upon cancellation:

• Any work completed up to the date of cancellation will be invoiced and must be paid in full.

• If a deposit or upfront payment was made, it is non-refundable unless otherwise agreed in writing.

• Any third-party costs incurred by Nexora OÜ (e.g., software licenses, hosting fees, design resources) will be billed to the Client.

2. Cancellation Fees
A cancellation fee may apply, depending on the project stage:

• Before work begins: No cancellation fee

• During planning/design phase: 30% of the agreed project fee

• During the development phase: Up to 70%, based on work already completed.

3. Cancellation by Nexora OÜ
Nexora OÜ reserves the right to cancel or suspend a project if:

• The Client breaches the Terms and Conditions

• Payment obligations are not met

• There is a breakdown in communication or cooperation that impairs project delivery. 

In such cases, Nexora OÜ will issue a final invoice for work completed, and all intellectual property created to that point may remain the property of the company until full payment is received.

4. Notice of Cancellation
All cancellation requests must be submitted in writing via email to mail@nexora.international. The cancellation is effective upon confirmation of receipt by Nexora OÜ.

20. CONFIDENTIALITY

• The Owner and User agree to maintain the confidentiality of all non-public, proprietary, or confidential information disclosed in connection with the Website or related services.

• This includes, but is not limited to, project materials, data, trade secrets, and strategic plans.

• This obligation shall survive termination of the agreement.

21. DISPUTE RESOLUTION

• In the event of a dispute, the parties agree to first attempt to resolve the matter amicably through good faith negotiations.

• If resolution is not reached, the dispute may be submitted to mediation or arbitration, prior to pursuing any legal action, where legally permitted.

• Nothing in this section prevents either party from seeking injunctive or equitable relief where necessary.

22. ENTIRE AGREEMENT

• These Terms represent the entire agreement between the User and the Owner with respect to the use of the Website and supersede all prior agreements.

23. DEFINITIONS 

• "Owner" refers to Nexora OÜ.

• "User" refers to any individual or entity accessing the Website.

• "Service" refers to the Website and related services.

• "Terms" refers to this agreement.

Last updated: 25 May 2025